File Manager is where customers can upload and update files that are connected to their Product Page. It’s also where our QA team can download the content sent in by the customer for review. This is where all processes and functionality are double-checked.
In the new version of File Manager, you’ll be presented with an initial “Welcome” modal requesting that you explore the new and improved features. Click “Explore” to gain access and begin.
To upload a file, click “Browse” or drag and drop the desired file in the center of the File Uploader. Accepted file types are:
.3ds, .max, .dfx, .dxf, .fbx, .mb, .zip, .bol, .ocx, .nas, .smt, .ndw, .npl, .nmk, .aat, .exe, .dmg, .tpl, .xml, .gdl, .pln, .gsm, .lcf, .mod, .pla, .aol, .art, .aof, .pp, .mp3, .wav, .atc, .stb, .dwg, .ctb, .idw, .ip, .iam, .ipt, .pdms, .dgn, .bam, .bimx, .c4d, .xls, .xlsx, .dae, .dwfx, .dwf, .dyn, .ft, .csv, .axm, .rfa, .axmf, .f3d, .ghx, .pat, .html, .htm, .ies, .ifc, .eps, .ai, .ait, .iges, .ige, .igs, .msi, .itm, .iez, .jsp, .jpg, .jt, .jwk, .jws, .jww, .jwc, .key, .Idt, .log, .tif, .adsklib, .png, .gif, .rar, .ashx, .aspx, .asp, .vss, .mcd, .mlib, .obj, .pdf, .pdg, .pla, .xyz, .pptx, .pps, .ppsx, .ppt, .q5q, .rte, .rvt, .txt, .app, .vimproj, .3dm, .rl, .rvg, .sat, .nx, .skp, .skm, .asm, .prt, .sldasm, .slddrw, .sldprt, .step, .stp, stl, .swf, .db1, .tsep, .lis, .vmx, .vso, .vwx, .qt, .mov, mpg, .mp4, .wmv, .asf, .avi, .doc, .docx, .rtf, .wpd, .vtc, .xfr.
Once you select a file for upload, you need to verify the file type in the “Select the File Type Name” modal. Click the dropdown menu and select your file type. Once complete click the “Continue” button and finish the upload.
All files uploaded will show up in the “Uploaded Files” table. Here you’ll be able to make any final changes prior to sending to the QA team. You’re able to modify the file description by clicking on the file and “+” symbol next to “Add Description.” You can also download your file or delete it if it’s not accurate. When you’re ready to send the file to be QA’ed, select and click the checkbox to the left of the file name. Once selected click “Send Selected to QA.” When complete, you’ll receive a congratulatory modal advising you that the files have been sent successfully.
When you return to File Manager, you’ll notice which files were sent to the QA team under the “File Manager” table. There will be three different status references for these files. Still under review, “QA Pending,” files are good “Approved,” and if there’s an issue “Failed.” If there’s an issue with the quality of the file, your assigned Project Manager will contact you with reasoning on why the file didn’t pass inspection.